User FAQs

Here are some of the common questions we get asked about AppsAnywhere from other students. If the answer to your question isn't listed here, feel free to check out our Community Forum or contact us for more information.

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Getting Started | A general guide for getting started with AppsAnywhere

Using AppsAnywhere in the classroom | A guide for using AppsAnywhere in the classroom

Installing AppsAnywhere on a personal computer | A guide for installing AppsAnywhere on a personal computer

What is Cloudpaging player | A description on the Cloudpaging player

Can you save work locally in AppsAnywhere | Using apps offline in AppsAnywhere

Why are some apps available but others not | A description on app restrictions

What if I have an issue or an app is missing from AppsAnywhere | Getting support with AppsAnywhere

What Happens if I unistall the AppsAnywhere client or the Cloudpaging player | A guide on reinstalling AppsAnywhere and the Cloudpaging player

1. To use AppsAnywhere you can either use your own device or a school/University given PC.

2. Open My AppsAnywhere and find your school/University’s webpage for AppsAnywhere.

• If you are using a university PC, AppsAnywhere may open automatically when you log in.
• If you exit and need it later, AppsAnywhere adds a shortcut.

3. Login to AppsAnywhere with your login details or use your school's Single Sign On option.

• If using a personal computer, you may be prompted to install the 'AppsAnywhere Client'. This is needed to launch the applications.

4. Search for the software you want to use.

• Use the search to find the app you want to launch, browse the App Collections, or view all apps in the App Grid.
• Click on an app icon to see a description and availability information.

5. Click the launch button to start an app.

• If prompted click Open to confirm that you want to start the application.
• Apps may take a few minutes to load when you use them for the first time. 

4. Search for the software you want to use.

• Scroll the page or use the search bar at the top of the screen to find apps

5. Click Launch to start an app. 

6. Cloudpaging Player will open to load your app.

• It may take a few minutes to load if this app has not been used before.
• You can close Cloudpaging Player if you like, your app will launch automatically once it is ready.

1. Ensure you are using a computer running your school's supported operating system. 

2. Follow this link to access MyAppsAnywhere and find your school/University’s webage for AppsAnywhere.

3. Login to AppsAnywhere with your login details or use your school's single sign on option.

4. If prompted to accept the license agrrement click I Accept. Then click Let's go.

5. Download the AppsAnywhere setup installer.

• If the download does not start automatically use the 'click here' option.

• If prompted choose to run or save the file.

6. Run the AppsAnywhere setup installer.

• Once the download is complete, run the downloaded file to setup AppsAnywhere.
• Click next in the installer to continue the installation process.

7. Wait for AppsAnywhere to install Cloudpaging Player.

• AppsAnywhere will install Cloudpaging player on your computer automatically.
• You must wait for AppsAnywhere to finish before you can continue.
• If prompted to restart your computer, you will need to restart before AppsAnywhere will work.

8. Return to your School/University’s AppsAnywhere login page

• If you restarted your computer, log in again as demonstrated in step 3.
• The link for your School/University’s AppsAnywhere login page can be found here: My AppsAnywhere.

9. Search for the software you want to use.

• Scroll the page or use the search bar at the top of the screen to find apps

10. Click Launch to start an app.

11. Cloudpaging Player will open to load your app.

• The first time you use an app it may take a few minutes to download on your computer.
• You can close Cloudpaging Player if you like, your app will launch automatically once it is ready.

12. Launch apps again from your Start Menu.

• Apps that you launch from AppsAnywhere will also appear on your start menu, even after reboot. 

'Cloudpaging' is a technology that enables apps to run on any Windows computer, without the need to fully download or install them. Cloudpaging Player is needed to launch these applications from AppsAnywhere.

Each ‘Cloudpaging’ app runs locally on your computer. They appear on the Start Menu and work the same as installed apps.

Cloudpaging Player will load automatically each time you start your computer, so any apps you have launched from AppsAnywhere can be used again. You will see the Cloudpaging Player icon in the Windows taskbar (a small blue cloud).

Many apps that use Cloudpaging Player will continue to work offline for set a number of days. These apps are fully downloaded automatically, whilst you are using them.

If an app freezes or is 'Not Responding' when you lose your internet connection don't worry! Simply connect to the internet again and the app will continue to work as before.

You can check if your apps will be available offline by using the 'Work Offline' option in Cloudpaging Player. However, there is no need to enable this option in advance. If you lose your internet connection, the 'Work Offline' option is enabled automatically.

1. Check if an app is available offline in Cloudpaging Player.

• Search for Cloudpaging Player and open it from you start menu
• Or double-click o the icon (a small blue cloud) in the Windows Taskbar.

2. Click on the 'File' menu, then click 'Work Offline'.

3. See applications that are not available for offline use. 

• Cloudpaging Player will alert you if you have any apps that are not available offine.
• You should always click 'No' as there is no need to enable this setting. Working offline is automatic.

4. View how many days are remaining for offline apps.

• Click on the app in Cloudpaging player.
• Click on the 'File Menu, then click 'Information Pane'.
• Apps that are not available for offline use will show 'Offline Remaining Time' as 'None'.

When using AppsAnywhere in different locations or on different computers, you may find that some apps are 'unavailable'. This is due to software license restrictions. For example, some apps are only available to use on school computers, or in specific schools.

Information on availability is viewable by clicking on the icon of your chosen application.

• To report an issue with AppsAnywhere please contact your School/Univeristies IT support team.
• If your IT support team is unable to help, contact that experts at AppsAnywhere for support.

If you uninstall the AppsAnywhere Client, you will need to install it again before you can useAppsAnywhere. If you uninstall Cloudpaging Player, any AppsAnywhere apps you have used will also disappear from your computer.

The user profile menu in the top right now includes a link to 'download the client'. Click this to install.