Cornell University CLASSE
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In this whitepaper, learn how Cornell Laboratory for Accelerator-based ScienceS & Education (CLASSE) improved researchers' outcomes through improving IT efficiency by implementing AppsAnywhere.
Challenges at CLASSE
Researchers from all over the world flock to CLASSE to use their specialist state-of-the-art equipment, however they also bring some challenges with them.
Every time that they needed software, they would have to request it from the IT department. Which meant a large amount of time to get the application, actually get it installed, get it tested and then get it out there.
Timing wasn’t just an issue in terms of getting software ready to use. With the technology being so specific, people would have to book timeslots which could be as little as four hours. CLASSE had to ensure that researchers were not being held up by a computer which wasn’t sufficiently set up for them.
AppsAnywhere in Action
Once AppsAnywhere was implemented, CLASSE noticed an immediate change. It allowed the IT department to focus more on base images that were uniform across the lab, meaning users could do the installations themselves. It also freed up enough time within the IT department that they now have the ability and resources to expand their catalog on the portal, and incorporate much larger software suites.