From Experimentation to Operations: Scaling AI Across the Modern University

Many universities have moved beyond AI pilots and isolated use cases, but the real challenge is turning early success into sustainable, institution-wide adoption. How do you operationalise AI in a way that delivers value every day for students, staff and educators while maintaining control over cost, governance and risk? How do you know what’s needed, what’s working and what’s not? How do you know if innovation and investment in AI is being impactful?

Join Aaron Kingsbury, Head of Service Delivery, University of Reading and Peter Cooke, President, AppsAnywhere LabStats to hear technology leaders’ experiences of embedding AI into day-to-day university operations and where benefits are being realised.

The panel will explore how universities are responding to growing demand for AI from students and staff, what operating models are emerging, how AI investments remain aligned to strategic objectives with measurable impact. Attendees can expect the discussion to focus on the practical realities of scaling AI with a spotlight on software application and IT service delivery.

Discussion topics will include;

• Where universities are today on their AI adoption journey
• Examples of AI in practice at University of Reading
• Managing user demand while maintaining governance and control
• Providing students with access to approved and secure AI tools
• Understanding AI usage patterns and measuring value

Attendees will be welcome to ask questions and join the discussion.

This session is co-hosted with UCISA and registration is available to UCISA member institutions on UCISA Connect.